Me and computers, and other topics.
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Such a nice guy there Ray....
Like Sheldon on "Big Bang" might ask, "Was that sarcasm?"I was having a problem with their "automatic" renewal of the license,because there was a glitch in their program for that, and after therenewal was paid for and registered there, I was still getting noticessaying "Your license has expired. Please renew it now."So I had sent a Support Ticket asking if we could fix that faulty reminder,and it took about three days, during which they were asking me if it wasstill coming in every morning as I started the PC, and I was saying,"Yes, unfortunately, we still haven't got it stopped. Maybe you couldjust delete that reminder..." But they want it working properly, of course.So after we finally got that corrected, they sent me this survey to askhow I felt about their support services, and would I recommend their programto my friends. So I thought I'd give them a little free advertising.It is a good program, and I like it because if you buy the Premium version,it has extra protection which includes blocking incoming bad stuff, andwhen that happens, it shows a pop-up in the lower right of the screen, which shows you its IP Address as it is being blocked from entering.That gives you the opportunity to find out where it came from and thename of the URL sending it.I suggested that in addition to that, they should make it so that actionwould also trigger the sending back of a shredder to chew up that bad site.I really like that idea, but it would probably take some doing. If they couldinvent it, then it could probably close down a lot of the bad stuff we get.
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