Me and my Acer computer - The Sequel...

I received an updated response today to my (ongoing) support adventure with Acer Support.

I'm getting the picture: it's an extended 'make work project' for them, and they will not reveal anything useful to you until they have frustrated the bejeezus out of you, driven you to drink, and tempted you to invent a whole new set of cuss-words. Then, when you're crosseyed with frustration, and ready to throw your goddamned Acer computer out a 16th-floor window into traffic below, they politely inform you that the reason your computer doesn't qualify for the free upgrade to Windows 7 is because they can't find it on their list of approved models - and that's what I had already verified before I ever contacted them. I was trying to discover why, and ask if there is any "plan B" for the problem - other than buying a full new program at retail to replace this Vista that I never intended to keep in the first place.

NOTE TO SELF: "Dear Self, you poor gullible boob, please try to remember that Acer is not in the happiness business - they're in the let's-make-some-money-selling-computers-to-users-who-will-not-be-given-any-help-from-us business. So if you're looking for a hand here, then look at the end of your own arm, and don't bother those Taiwanese - they're having too much trouble already with their ESL lessons.

You saw it here first, Kiddies.

And by the way - speaking of your handy-dandy Acer PC, with its own Acer Mouse and Acer Keyboard, these show on the Device Manager as "HID devices" and there's no special drivers available for them for a 64-bit Windows O/S. On the other hand, if you remove them and put back your Microsoft Digital Media Pro Keyboard and your Microsoft Wheel Mouse Optical, then you can get the latest Microsoft drivers for those from the Microsoft Downloads Center. Then your input devices will be 64-bit compatible and up-to-date, unlike your Brand-X stuff that you thought was going to save you a couple of yuan but ended up not saving anything, including pains in the posterior. ('Acer' is pronounced 'Acher' because that's its effect on your ass!)